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75001 Paris, France
Standard shipping takes 3–5 business days within the US and EU. Express shipping (1–2 days) is available at checkout. International orders typically arrive within 7–14 business days. Free shipping on orders over $75.
We offer a 30-day satisfaction guarantee. If you're not completely happy with your purchase, contact us for a full refund or exchange — no questions asked.
Yes! Our skincare experts offer free consultations via email, live chat, or video call. Simply reach out through any of our contact channels and we'll match you with the perfect routine.
All Lumière products are dermatologically tested, hypoallergenic, and free from common irritants. We specifically formulate for sensitive skin types. However, we always recommend a patch test before first use.
Once your order ships, you'll receive a tracking email with a link to follow your package in real time. You can also log in to your account to view order status at any time.